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You can find all the policies, terms and conditions here 👇🏼
  • Creation of an account is necessary to get your membership started.
    • Once account is created, we will convert you into a member and you can access perks like the discounted members-only pricing!
  • You cannot use your account to purchase designs other than for your use. We trust you will follow this!
    • After all, you have paid the fee, so the benefits only belong to you, right?
  • If you don’t make 2 purchases within 6 months of your membership’s starting date, you will lose membership status. 
    • We won’t issue any refunds and you will have to pay the membership fee again to get member perks. Contact us if you have any questions!
    • Don’t worry though, we will give you sufficient notices much in advance [if we think this is about to happen]!
    • Your very first purchase you make along with the membership registration counts toward this 2 purchase rule, so just one more purchase to retain your membership!
  • Your membership is non-transferable.
  • There will sometimes be special members-only discount coupons that we will send to you, which you can use!
    • You cannot use other non-members discount coupons being a member.
  • In case we increase the membership fee at any time your membership is active, we WILL NOT ask you to pay anything extra!
    • But your renewal price for the membership will be at the price that prevails at the time of renewal!
  • All other terms and conditions in our policy page apply to members as well.
  • We will constantly add more perks for our members, so you get the most bang for your buck, not that its not a great deal already 😉
  • Your membership will auto renew at the end of the first year, but you can cancel at anytime before then to stop your membership, or cancel it from auto-renewing.
    • Just get in touch with us through call, email or WhatsApp. Details are on our Contact Us page!
    • We will give you sufficient messages before it renews though, so nothing to worry!
  • This membership perk only applies to those products that display a special members-only price!

Shipping:

This is the shipping agreement that governs delivery of the product purchased through our website and the provision of the services and products we sell here. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these shipping policy at any time without further notice. If we do this, we will post the changes to these shipping policies on this page. Your continued use of the Website after any such changes constitutes your acceptance of the Website terms and policies.

  • We usually dispatch orders within 2 working days (if ready to ship/in stock items) and within 15-25 working days (if made-on-demand/personalized items).
  • Once orders are shipped, they’re considered sold. We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
  • We are unable to redirect orders once items have been dispatched.
  • Delivery timeframe depends on the shipping partner’s estimates. All dates we mention are only estimates and are not the final guaranteed delivery dates.
  • We use only reputed logistics partners like EMS Speed Post, BlueDart, Professional Couriers, Fedex, UPS, DHL or Aramex etc. and will also share tracking details with you once we obtain it.
  • Within India: Orders usually arrive at your doorstep within 5 working days [estimated, we will provide you with a tracking number upon shipping which will show exact delivery timelines depending on your location].
  • International: Orders shipped via Standard Shipping (EMS, Indian Post) are delivered within 10-15 business days (estimated). Orders shipped via Express Shipping (UPS) are delivered within 6-7 business days (estimated).
  • For all orders shipped within India, mandatory sales tax (GST) of 3% is added upon checkout.
  • All shipments are fully insured and might require a signature and proof of ID confirmation from the recipient.
  • Please note: Recipient needs to keep a photocopy of any of the following photo id proofs handy for receiving the delivery in case asked for by the delivery agent.
    • Pan card
    • Driving License
    • Passport
    • Voters card
  • Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.

In case of damage to shipment:

If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and email us at [email protected] , mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.

Shipping cost:

  • Within India, Free Standard Shipping on all orders; if you want faster shipping, you will need to pay additional shipping charge as specified when checking out.
  • Should you select an expedited form of shipping other than the default standard shipping, there will be a higher cost to ship your items. Such shipping costs are calculated on the website automatically during Checkout.
  • International shipping:
    • Standard Shipping – Approx. starting price USD 25*.
    • Express Shipping – Approx. starting price USD 50*
      • *Prices do not include custom duty. You might be asked to pay it to your delivery agent or courier company upon receipt of the product or arrival into your country. Please check your country’s rules for charges by your governments.

Customs and Import Duty Charges for International Shipments:

Duties and taxes will be applicable as per your country’s regulations and are to be borne by you, the customer. These charges will be billed separately to you by the courier company at the time of delivery.

Returns, cancellations and refunds:

Before you think of returning a Ribelli product, please take a moment to understand how our products are made. Most of our products are handcrafted by traditional craftspeople, resulting in each product being unique and possibly slightly different from the other. The stones also hence may vary slightly. But you can rest assured that all our products go through strict quality control procedures before being shipped off to you!

Even after this, if you want to go ahead with returns, these are the terms and conditions:

  • Returns are free within 4 days of delivery if it arrives in damaged condition only or in case the design [like bracelet] does not reasonably fit you at all!
  • We do not accept returns in the event of disliking the design, or change of mind, etc, or for any reason other than the products arriving to you in damaged condition.
  • In the event that the product delivered is damaged in transit or not as described on our website, an exchange order will be created to replace the item. But you need to tell us about this with an image of the packaging the product came in and the damage to the product, within 4 days of delivery being made.
    • You can alternatively request a refund which will be issued as store credits.
  • We will accept the returning of the defective products only if the product received is in its original unused condition, with its original tag, packaging and other supplementary materials intact.
    • Return shipping charges are Ribelli’s responsibility in this case.
  • Items received after 4 days of delivery date will ONLY be eligible for an exchange. Shipping back to us will be your responsibility.
  • You can change or cancel your order if its not yet shipped out to you. Orders once shipped are considered sold.
  • No cash refund for any orders. In case of exchanges, purchases can be exchanged for an equivalent or can be topped-up for a higher value item or replaced with our store credit for your future shopping.
  • For your protection, we suggest all returns be sent back to us through a traceable carrier.
  • It could take approx. 5 business days after receipt in our warehouse for your return and refund to be processed.
  • In the event of the following inconsistencies occurring, Ribelli can stop and cancel your orders: Limitation of product in the inventory, wrong pricing, incorrectly informed Product description, details etc. If you have placed an order for such a product, Ribelli will inform you without any liability levied upon you, whatsoever the reason maybe.

Note: We do not accept returns on custom, customized, or personalized orders except if the product is damaged. In case a custom, customized, or personalized order is placed and the customer cancels the order subsequently, 35% of the product cost will be deducted and the balance 65% will be refunded to the customer if the order has not yet entered into production. If it has already entered production, we will issue only a 25% refund of the total amount paid.

Customers can create a return request by emailing us at [email protected] Be sure to include your order number for reference!

Refunds Policy:

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will inspect it within 1-2 business days and issue a full refund within 15 business days or in case of exchange request we will issue credits of the same in 1 business day to place another order as an exchange.
  • We will not refund to match promotional discounts or coupon codes as they do not apply to previous purchases. Gift cards cannot be exchanged or refunded and do not have any expiry date to redeem.

No refunds will be issued in the following cases:

  • Incorrect or outdated delivery address.
  • Incorrect address format including any form of a PO Box address.
  • After 2 failed delivery attempts by the courier agent.
  • Package being refused by recipient.
  • Sizing issues. Thus please review our size guides carefully before making your purchase.
  • Products returned in a used or damaged condition.
  • Minor color and design variation. All products are handmade, so there may be some variation from the photographs on our website.

Please email Returns & Exchanges support at: [email protected] for more details.

This document is an electronic record in terms of Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules there under and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 apply. This electronic record is digital and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access to or usage of beribelli.com website.

Definitions:

  • “Agreement” shall mean the terms and conditions as detailed herein including those incorporated by reference and including all schedules, appendices, annexure, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced/substituted from time to time.
  • “Customer” shall mean you – the individual person who accesses this Website or wishes to place or who places an order for purchase of the Product(s) on this Website. Throughout the site, the terms “you”, “user” refer to you, the Customer.
  • “Seller” shall mean the company Ribelli™ having its office at Salem, Tamilnadu, which is the seller of the Product(s) offered for sale on this Website. Throughout the site, the terms “we”, “us” and “our” refer to Ribelli.
  • “Product” shall mean any goods and services offered for sale by the Seller on this Website [this Website and Product(s) listed therein may be amended by the Seller from time to time at its sole discretion].
  • “Website” or “site” shall mean the website beribelli.com owned by the Seller which is also identifiable by its URL beribelli.com which is an online shopping platform owned and operated by the Seller for sale of the Products.

Using Ribelli means you are accepting that you are legally authorized to use the information provided. All information displayed, transmitted or carried in Ribelli is protected by copyright and other intellectual property laws.

Your use of the website and the features therein is governed by the following terms and conditions, including applicable policies available on the website, and notifications and communications sent to you on the website and outside of it by us through other means of communications. If you transact on the website, you shall be subject to the policies that are applicable to the website for such a transaction. By mere use of the website you shall be contracting with Ribelli, and are bound by the terms and conditions mentioned here.

Ribelli reserves the right to change, modify, add or delete portions of the privacy policy mentioned here at any time without any prior warning or intimation. If you have any questions regarding the terms and conditions, please feel free to contact us through our Website or write to us at [email protected]

This Privacy Policy governs the manner in which Ribelli collects, uses, maintains and discloses information collected from users (each, a “User”) of the beribelli.com website (“Site”). This privacy policy applies to the website and all products and services offered by Ribelli.

By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes. This Privacy Policy extends to both users who visit the Website but do not transact business on the Website, as well as users who are registered and are authorized by the Website to transact business on the Website.

Ribelli recognizes and values your privacy and we are committed to protecting the confidentiality of your personal information. In order to better protect you, we have adopted a privacy policy that allows you to obtain the information you have provided us and always be aware of exactly what we are going to use the information for. If at any time you wish to withdraw your personal information, all you are required to do is to contact us at [email protected] and tell us exactly what information you would like removed.

You will find an explanation of our Privacy Policy below.

Personal Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website.

Users may be asked for, as appropriate, full name, email address, mailing address, phone number, credit card information etc. Users may, however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Ribelli to provide you with uninterrupted service. Ribelli does not use cookies to save personal information for outside uses. We may have implemented Google Analytics features. Visitors can opt out of Google Analytics for Display Advertising, and customize Google Display Network ads using the Ads Settings on their own Google profile.

How we will use the information we collect:

Ribelli does not allow any unauthorized persons or organizations to use any information that Ribelli may collect from you through this Website. Ribelli uses the Personal Information collected from you and about you for a variety of purposes, including:

  • Internal record keeping.
  • To improve our products and services.
  • To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us.
  • To communicate with you with regard to your accounts with us.
  • If you have purchased a product from us, you will be placed on the mailing list and will receive periodic emails and notifications from us. If you do not wish to receive these communications, you can unsubscribe by clicking on the ‘unsubscribe’ link provided in each communication.
  • To contact you by email, telephone, SMS, MMS, other internet-based messaging and communication platforms or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you.
  • To contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time by contacting our customer services department by email at [email protected]
  • To process and respond to your queries.
  • To monitor and improve the Website; calculate the number of visitors to the Website; update you on all the special offers available on the Website and provide you with a better shopping experience.
  • To respond to summons, court orders or other legal process, your Personal Information may be disclosed pursuant to such summons, court order or legal process, which may be without notice to you. We also use this information to comply with our legal obligations.
  • To send you communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication.
  • To enable us to show you ads that are relevant to you.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Services.
  • For any other purpose with your consent.

Sharing of information with others:

Unless expressly mentioned in this Privacy Policy, we will never release your Personal Information details to any outside company for mailing or marketing purposes. We may disclose Personal Information that we collect or you provide, as described in this Privacy Policy, in the following ways:

  • Upon placing an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies and payment gateway partner.
  • May share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties. When this type of information is shared, such parties do not have access to your Personal Information.
  • With our subsidiaries, affiliates or group entities.
  • With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Tribe assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by Ribelli about the users of our Services are among the assets transferred.
  • If you interact with social media features on our Services or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.
  • To enforce or apply our Terms and Conditions of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ribelli, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.
  • In any other circumstances where we have your consent.

EU Data protection rights:

Under EU General Data Protection Regulation (GDPR), EU residents have the following rights [These rights can be exercised by EU residents by contacting at [email protected]]:

  • To know the purpose to process the Personal Information.
  • To know the status of Personal Information processed.
  • Access the Personal Information that is processed.
  • To get erased or rectified the Personal Information.
  • Restrict the processing of the Personal Information.
  • Data portability of the Personal Information provided on the Website.
  • To have opt-out option from processing the Personal Information (unless Ribelli has compelling legitimate grounds otherwise)

Non-Personal Information:

At times we may collect Non-Personal Information (NPI) via our service, including but not limited to your IP address, the date, time, and time zone of the ad request, pages viewed, browser type, the referring URL, and your computer’s operating system. If necessary, we retain this NPI at a user level for a certain period in order to ensure that our service is functioning properly. We may also retain data at an aggregated level – so that no individual user could be picked out from the data – indefinitely for purposes of reporting and system analytics.

Sharing Non-Personal Information:

We might be under the obligation to share your NPI information with the following third parties and in the following circumstances:

  • To the appropriate authorities when we reasonably believe we are obligated to do so by law, or in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person.
  • To a court of law, arbitration panel, or similar body to enforce or protect our rights either under law or as granted by an agreement
  • To the company or entity that acquires all or substantially all of our assets, including if the acquisition occurs as the result of our bankruptcy.
  • To third parties that help us provide the Service to Clients, or that enter into strategic partnerships with the company which allow us to expand the Service for our Clients.

Other Sites:

Ribelli is only responsible for the privacy statement and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you may have accessed from this site.

Governing Law:

This is an Indian website and is subject to the laws of India. Ribelli may have to disclose personally identifiable information without your permission when required by law, or in good faith that such action is necessary to investigate or protect against harmful activities towards our clients. Please note that laws related to personally identifiable information vary from country to country.

Advertising:

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Grievance/Data protection officer:

For the purpose lodging any complaint regarding the Personal Information, you may contact grievance/data protection officer at [email protected] We welcome your views on this website and the Privacy Policy. If you have questions or comments about our administration of your personal information, please contact us at [email protected] You may also use this email address to communicate any concerns you may have regarding compliance with this Privacy Policy.


Payment:

If you choose a direct payment gateway [like PayTM, for example] to complete your purchase, then the payment provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

This document is an electronic record in terms of Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules there under and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 apply. This electronic record is digital and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access to or usage of beribelli.com website.

Definitions:

  • “Agreement” shall mean the terms and conditions as detailed herein including those incorporated by reference and including all schedules, appendices, annexure, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced/substituted from time to time.
  • “Customer” shall mean you – the individual person who accesses this Website or wishes to place or who places an order for purchase of the Product(s) on this Website. Throughout the site, the terms “you”, “user” refer to you, the Customer.
  • “Seller” shall mean the company Ribelli™ having its office at Salem, Tamilnadu, which is the seller of the Product(s) offered for sale on this Website. Throughout the site, the terms “we”, “us” and “our” refer to Ribelli.
  • “Product” shall mean any goods and services offered for sale by the Seller on this Website [this Website and Product(s) listed therein may be amended by the Seller from time to time at its sole discretion].
  • “Website” or “site” shall mean the website beribelli.com owned by the Seller which is also identifiable by its URL BERIBELLI.COM which is an online shopping platform owned and operated by the Seller for sale of the Products.

Using Ribelli means you are accepting that you are legally authorized to use the information provided. All information displayed, transmitted or carried in Ribelli is protected by copyright and other intellectual property laws.

Your use of the website and the features therein is governed by the following terms and conditions, including applicable policies available on the website, and notifications and communications sent to you on the website and outside of it by us through other means of communications. If you transact on the website, you shall be subject to the policies that are applicable to the website for such a transaction. By mere use of the website you shall be contracting with Ribelli, and are bound by the terms and conditions mentioned here.

Ribelli reserves the right to change, modify, add or delete portions of the terms and conditions mentioned here at any time without any prior warning or intimation. If you have any questions regarding the terms and conditions, please feel free to contact us through our Website or write to us at [email protected]

When you use our Website, you are representing to us that, and you understand that:

  • The use of the website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the website.
  • Your use of the Website shall not violate any applicable law or regulation. Ribelli reserves the right to refuse services to anyone at any time.
  • The information, content and materials on our Website are provided on an “as is” and “as available” basis. Ribelli makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
  • All registration information you submit is truthful and accurate. As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.
  • No use or services available on the website are directed towards children. Ribelli does not knowingly collect Personal Information from children or conducts sale of its products directly to children.
  • You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
  • Your use of the Website or its content is only for a personal purpose. Your personal and non-commercial use of the Website is subject to the following restriction (a) you may not modify any content of the Website, such as public display, description, performance, sale, rental, pricing of the products; (b) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content.
  • You shall not access or use the Website in any manner that may be harmful to the operation of the Website, or its content.
  • You shall not (a) use any product or service available on the Website for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use in any public forum for commercial purposes of any kind, or (c) use the Website and/or Services in any way that is unlawful, or harms the company or any other person or entity.
  • The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
  • You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the Website.
  • You will not engage in any form of antisocial, disrupting, or destructive acts, including flaming, spamming, flooding, trolling, phishing and causing grief as those terms are commonly understood and used on the Internet.
  • You will not delete or modify any content of the Website, such as legal notices, disclaimers or proprietary notices, watermarks, copyright or trademark symbols and logos.
  • The discretion of ascertaining the prevailing market value of materials used solely lies with Ribelli and challenging the same is invalidated whatsoever the reason and condition there prevail upon.
  • We make all reasonable efforts to display the products listed for sale on our Website as accurately as possible. However, we cannot guarantee that your monitor’s display of any product color, texture or detail will be accurate. We do not warrant that product description or other content are accurate, complete, reliable, current or error free. While we make every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, we reserve the right to refuse the sale of that item.
  • Ribelli reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
  • We do not warrant that the functions contained in content, information and materials on the Website, including, without limitation any third party sites or services linked to the Website will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Website or the servers that make such content, information and materials available are free of viruses or other harmful components.
  • Any material downloaded or otherwise obtained through the Website is accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
  • You hereby indemnify, defend, and hold Ribelli, its distributors, agents, representatives and other authorized users, and each of the foregoing entities’ respective resellers, distributors, service providers and suppliers harmless from and against any and all losses, damages, liabilities and costs arising from your use of the Website.
  • You expressly understand that under no circumstances, shall we be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (a) the use or the inability to use the Website; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the Website; or (e) any other matter relating to the Website.
  • We or any of the foregoing entities’ respective resellers, distributors, service providers and suppliers shall be relieved of all our responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond our reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond our reasonable control or any of the foregoing entities’ respective resellers, distributors, service providers and suppliers. You further acknowledge and agree that neither we, nor any of the foregoing entities’ respective resellers, distributors, service providers and suppliers are responsible or liable for (a) any incompatibility between the Website and any other website, service, software or hardware or (b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
  • Any provision regarding any relevant terms and conditions, policies and notices, which becomes unenforceable in any jurisdiction, whether because of being void, invalidity, illegality, unlawfulness due to any reason whatsoever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, shall be treated as void, and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
  • Each paragraph, clause, sub-clause and provision mentioned here shall be severable from each other, and if for any reason, any paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereto, the full effect thereof, subject only to any contrary provision of the law to the effect that where this provision of these terms of use or any paragraph, clause, sub-clause or provision hereof would be but for the provisions of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid terms of use, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law.
  • Those who access the Website do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws.
  • All the contents on the website, of any manner, whatsoever, is copyrighted work protected under the Indian Copyright Act, 1957. The unauthorized reproduction and distribution of our copyrighted work without our express permission constitute copyright infringement under the Copyright Act, 1957. Your act of infringement of our copyrighted material and proprietary rights make you liable for action under law.
  • External links may be provided for your convenience, but they are beyond the control of Ribelli and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
  • If you breach the terms mentioned here, you shall be promptly liable to indemnify Ribelli for all the costs, losses and damages caused to Ribelli as a result of such a breach. Further in the event of your breach, you agree that Ribelli will be irreparably harmed and will not have an adequate remedy in money or damages. Ribelli therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. Ribelli’s right to obtain such relief shall not limit its right to obtain other remedies.
  • Any failure of Ribelli to exercise or enforce any right or provision of these terms shall not operate as a waiver of such right or provision.
  • Ribelli reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the site fraudulently. Ribelli reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of our Terms & Conditions.

We reserve the right to investigate, suspend and/or terminate, whether temporarily or permanently, your account with us if you undertake any of the following acts:

    1. Breach these Terms, Privacy Policy or Other Policies.
    2. Any action arising from the content that you publish/post on the Website that infringes the intellectual property rights (e.g. copyright, trade secrets, trademark or patent) of any third party. 
    3. Any content or communication that denigrates libels or invades the privacy right of any third party. We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will cooperate fully in asserting any available defenses in such case.
    4. Abuse, impersonate or defame any Website user or any other person, entity or any religious community. 
    5. Displaying, publishing, transmitting or sharing any information or content that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act.
    6. Displaying, publishing, transmitting or sharing any information or content that is misleading in any way. 
    7. Displaying, publishing, transmitting or sharing any video, photograph, or image of any Website user or any other third party.
    8. Use the Website for any commercial use or activity not expressly permitted under these terms. “Stalk” or otherwise harass any Website user or any other person Make any statements, whether expressed or implied, and whether privately or publicly, as those endorsed by us without our specific prior written consent. 
    9. Use the Website in an illegal manner or commit an illegal act or use the Website not expressly authorized by us. Access the Website from a jurisdiction in which it is illegal or unauthorized or barred. 
    10. Making use of any information or content that infringes upon or violates any third party’s rights (including, but not limited to, intellectual property rights, rights of privacy or rights of publicity). 
    11. Undertake, ask, solicit or use Website users to conceal the identity, source, or destination of any illegally gained money, services or products. 
    12. Use any robot, spider, tool, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Website. 
    13. Collect any personal information, including contact details, of any Website users by electronic or any other means and for any purpose, not expressly permitted under these terms. Send any unsolicited email or any other communication in any way whatsoever not expressly permitted under these terms.
    14. Undertake any unauthorized framing of or linking to the Website or “frame” or “mirror” any part of the Website, without our prior written authorization. 
    15. Interfere with, obstruct, destroy or disrupt the Website or the servers or networks connected to the Website, whether partly or fully and whether permanently or temporarily. 
    16. Email or otherwise transmit any content or material that contains software viruses, malware, spyware or any other computer code, files or programs designed to interrupt, destroy, disrupt or limit the functionality of the Website or of any computer software or hardware or telecommunications equipment connected with the Website.]
    17. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Website (either directly or indirectly through use of any third party software). 
    18. Use meta tags or code or programs or other devices, tools or technology containing any reference to us or the Website (or any trademark, trade name, service mark, logo or slogan of ours or any Website user) to direct any person to any other website for any purpose. 
    19. Directly or indirectly modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Website. 
    20. Post, use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content (whether textual, graphical, images, audio, video, audio-video or any combination thereof) or information obtained from the Website other than solely in connection with your use of the Website in accordance with these terms.

Ribelli cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions mentioned here. You assume all risk of harm or injury resulting from any such lack of compliance.

Registering with us:

In order to purchase our products, you may need to register on our Website and create a “Member” account. Your account gives you access to our products and functionality that we may establish and maintain from time to time, and at our sole discretion.

By completing the registration process you are warranting to us that (a) all the data provided by you is accurate and complete and you will maintain the accuracy of such information; (b) you are over 18 years of age and are fully able and competent to enter into our terms, conditions, obligations, affirmations, representations, and warranties, and to abide by them; (c) you will use the Website only in compliance with our terms of use, and all applicable local, state, national, and international laws, rules and regulations.

Your profile may be deleted by us, without warning or without any notice whatsoever, if we believe that you have violated any of the conditions as mentioned under these terms or our Privacy Policy, available on our Website.

We would require you to provide your full legal name, valid email address and any other information requested from you in order to complete the registration process to be able to purchase the products. If you provide us with incorrect details, we are not responsible for any loss or damage that may occur while trying to deliver the products to you.

Upon completing the registration process you may be provided with a password or any other piece of information, as part of our security procedures. You must treat such information as confidential, and you must not disclose it to any third party. You also agree to ensure that you exit/log out from your account at the end of each session. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You will immediately notify us of any unauthorized use of your password, by sending details of such unauthorized use to: [email protected]

You are solely responsible and liable to us for all activities that take place or occur under your account. You agree that your ability to log into your account is dependent upon external factors such as internet service providers and internet network ability, and we shall not be liable to you for any damages arising from your inability to log into your account.

Once you complete registration on the Website, you will be a member which:

  • Allows you to access and use the services provided in the Website;
  • Allows us to contact you in order to inform you of changes to the terms of use of the Website or describing new services that we enable on the Website; and
  • Allows you to purchase our products, subject to these terms and conditions.

The prices on the Website are subject to change without notice. For any order the price is the prevailing price at the time the order is placed. The prices of the products listed on the Website are not negotiable. If you have any questions, please do not hesitate to contact us at [email protected]

We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the cardholder having exceeded their pre-set limit.

Indemnification:

In order to purchase our products, you need to comply with our terms of use, which we have provided here. You agree to defend, indemnify and hold harmless Ribelli, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Website; (b) your violation of any of these terms; (c) your violation of any third party right, including without limitation, any copyright, property, or privacy right; (d) the committing of any of the prohibited activities as stated here; or (e) any claim that your use of the Website caused damage to a third party.

Limitation of Liability:

In no event shall Ribelli, its officers, directors, employees, partners or agents be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Ribelli has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with, your use of, or access to, the Website or services.

Governing Law and Jurisdiction:

The Website, all your transactions, and our relationship shall be governed by the laws of India, without regard to conflict of law principles.

You agree that all claims, differences and disputes which we may have shall be subject to the exclusive jurisdiction of the competent courts located in Salem, TamilNadu, India.

Relationship:

You acknowledge that your participation in the service, does not make you an employee or agency or partnership or joint venture or franchise of Ribelli.

We reserve the right to modify or terminate any portion of the Website for any reason, without notice and without liability to you or any third party.

Terms for Made to order items:

  • A made-to-order item will be specially manufactured on order by you and shipped to your specified address.
  • If you wish to cancel your order due to any reason, 35% of the product cost will be deducted and the balance 65% will be refunded to the customer if the order has not yet entered into production. If it has already entered production, we will issue only a 25% refund.
  • You have to pay 100% of the product value at the time of placing a made-to-order request. In case the order requires more money to make, you will need to pay the additional amount before we complete manufacture.You will be informed as much in advance as possible about this additional amount. If you refuse to pay this, we will treat it as cancellation and the above clause will apply. In case we have obtained excess amount for your order, we will refund it to you as store credit for future purchases.
  • GST at 3% will be charged.

Grievance officer:

In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided to you when you email Mr. Kumar at [email protected]

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